pk1945 Privacy Policy

1 Introduction

pk1945 is Pakistan's premier online gaming and sports betting platform, offering cricket betting, live casino, slot games, and fishing titles to players across Lahore, Karachi, Islamabad, Faisalabad, and all other cities throughout Pakistan. As a platform that handles financial transactions and identity verification, we understand that the data you share with us is sensitive and carries real value.

This Policy applies to all personal data processed by pk1945 in connection with the Platform, regardless of the device or channel through which you access it. By registering an account or continuing to use the Platform after this Policy has been brought to your attention, you acknowledge that you have read and understood its contents.

2 Data Controller

For the purposes of applicable data protection legislation, pk1945 is the Data Controller in respect of the personal data collected through the Platform. This means pk1945 determines the purposes for which your personal data is collected and the manner in which it is processed.

All data protection enquiries, access requests, and complaints should be directed to the pk1945 data protection contact at [email protected], clearly marked as a data protection matter. We will acknowledge receipt within 5 business days and aim to resolve all substantive requests within 30 calendar days.

3 Personal Data We Collect

The categories of personal data pk1945 collects depend on your level of interaction with the Platform. The table below summarises what is collected and at which stage:

pk1945 does not collect special category data (such as health information, religious beliefs, or political opinions) unless you voluntarily disclose such information in a support communication, in which case it is used only to address the specific issue raised and is not retained beyond that purpose.

4 How We Collect Your Data

pk1945 collects personal data through the following channels:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or update your profile settings.
• Automated technologies — when you browse the Platform, our servers automatically record Technical Data including your IP address, device fingerprint, session timestamps, and navigation patterns through cookies and similar tracking technologies.
• Third-party payment processors — when a deposit or withdrawal is processed via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or a USDT transfer, the relevant processor may share transaction confirmation data with pk1945 for reconciliation and AML compliance purposes.
• Identity verification partners — pk1945 works with licensed KYC and AML verification service providers who may cross-reference the identity documents you submit against third-party databases to confirm authenticity.
• Fraud prevention services — Technical Data may be shared with and enriched by third-party fraud detection providers to identify unusual account behaviour or signs of compromised access.

5 Legal Basis for Processing

pk1945 processes personal data only where a valid legal basis exists under applicable data protection law. The legal bases we rely on are as follows:

• Contractual necessity — processing required to operate your account, process transactions, and deliver gaming services as agreed in the pk1945 Terms and Conditions.
• Legal obligation — processing required to comply with anti-money laundering (AML) regulations, Know Your Customer (KYC) obligations, and record-keeping requirements under our international gaming licence.
• Legitimate interests — processing carried out for fraud detection, platform security, responsible gaming monitoring, and business analytics, where those interests are not overridden by your fundamental rights.
• Consent — processing for optional communications such as promotional emails and push notifications. You may withdraw this consent at any time by contacting support or updating your notification preferences in your account settings.

6 How We Use Your Data

pk1945 uses your personal data for the following purposes:

• Creating, verifying, and managing your pk1945 account.
• Processing deposits and withdrawals through your chosen payment method.
• Verifying your age and identity to ensure compliance with the 21+ eligibility requirement.
• Detecting and preventing fraud, money laundering, collusion, and unauthorised account access.
• Enforcing the pk1945 Terms and Conditions, including the investigation and resolution of disputes.
• Monitoring your gaming activity to identify signs of problem gambling and to administer responsible gaming tools where appropriate.
• Communicating with you regarding your account, transactions, and platform updates.
• Sending you promotional offers and bonus notifications, where you have provided consent to receive such communications.
• Analysing aggregate, anonymised gaming and platform usage data to improve services, correct bugs, and inform product decisions.
• Complying with requests from competent regulatory authorities or law enforcement agencies.

7 Sharing Your Personal Data

pk1945 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited and controlled circumstances:

• Payment processors — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT network providers receive the minimum data necessary to process your transactions securely.
• KYC and AML service providers — licensed identity verification and fraud prevention partners receive identity document data strictly for the purpose of age and identity verification and AML screening.
• Game software providers — third-party game studios whose titles are hosted on the pk1945 Platform may receive anonymised session data (e.g., bet amounts, game outcomes) for integrity auditing purposes. These providers are contractually prohibited from using such data for any other purpose.
• IT and hosting infrastructure providers — our technology and cloud infrastructure partners process Platform data as data processors acting solely on pk1945's documented instructions.
• Regulatory and law enforcement authorities — pk1945 will disclose personal data to competent authorities where required to do so by law, court order, or regulatory instruction under our licensing obligations.
• Business transfers — in the event of a merger, acquisition, or sale of the Platform, player data may be transferred to a successor entity, provided that the successor agrees to uphold data protection standards equivalent to those set out in this Policy. Players will be notified of any such transfer.

All third-party data processors engaged by pk1945 are subject to written data processing agreements that require them to process personal data only on pk1945's instructions, maintain appropriate security measures, and prohibit onward disclosure without prior written authorisation.

8 Cookies & Tracking Technologies

pk1945 uses cookies and similar tracking technologies (including local storage and session identifiers) on the Platform for the following purposes:

• Essential cookies — required for the Platform to function correctly, including maintaining your login session, storing your language preference, and enabling the game client. These cannot be disabled without breaking core Platform functionality.
• Analytics cookies — used to collect aggregated, anonymised data on how players navigate the Platform, which pages are most visited, and where technical errors occur. This data informs Platform improvements. Analytics cookies are not linked to personally identifiable information.
• Security cookies — used to detect and prevent fraudulent login attempts, cross-site request forgery, and session hijacking. These are essential to account security and cannot be disabled.
• Preference cookies — used to remember your display preferences, such as game lobby sort order or notification settings, across sessions.

You may manage non-essential cookie preferences through your browser's cookie settings. Please note that disabling certain cookies may affect Platform functionality. pk1945 does not use third-party advertising or behavioural tracking cookies.

9 Data Retention

pk1945 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods imposed by our licensing and regulatory obligations:

• Account and identity data — retained for a minimum of 5 years following the date of account closure, in accordance with AML record-keeping requirements.
• Transaction and financial data — retained for a minimum of 5 years from the date of each transaction.
• Gaming activity data — retained for a minimum of 3 years from the date of each session, and up to 5 years where a dispute or investigation is ongoing or foreseeable.
• Communications data — support chat transcripts and email correspondence are retained for 2 years from the date of the last message in each conversation.
• Self-exclusion records — where a player has activated self-exclusion, their exclusion status is retained indefinitely to prevent re-registration. Other account data associated with a self-excluded account is retained for the periods above.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data (from which you cannot be identified) may be retained indefinitely for statistical and product improvement purposes.

10 Data Security

pk1945 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the pk1945 Platform.
• Encryption of sensitive data fields (including CNIC numbers and payment account details) at rest using industry-standard encryption algorithms.
• Role-based access controls, ensuring that only pk1945 staff with a demonstrable business need may access personal data, and only to the extent necessary for their specific function.
• Regular penetration testing and vulnerability assessments conducted by independent security specialists.
• Multi-factor authentication options for player accounts, strongly recommended for all registered players.
• Automated anomaly detection systems that flag unusual login patterns or transaction behaviour for human review.

11 International Data Transfers

pk1945 operates under an international gaming licence, and elements of the Platform's infrastructure — including cloud hosting, game servers, and KYC processing systems — may be located in jurisdictions outside Pakistan. Where personal data is transferred to a country that does not provide an equivalent level of data protection to the laws of your jurisdiction, pk1945 ensures that appropriate safeguards are in place prior to the transfer, including:

• Standard contractual clauses approved by the relevant regulatory authority, incorporated into agreements with international data processors.
• Binding corporate rules where applicable within the pk1945 group of companies.
• Transfer only to recipients who have demonstrated compliance with internationally recognised data protection frameworks.

12 Your Data Rights

Subject to applicable data protection law, you hold the following rights in respect of your personal data processed by pk1945:

• Right of Access — you may request a copy of all personal data pk1945 holds about you, together with information about how it is processed.
• Right to Rectification — you may request correction of inaccurate or incomplete personal data. Note that correcting identity data requires re-verification of your account.
• Right to Erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to pk1945's overriding legal obligations to retain data (see Section 9).
• Right to Restriction — you may request that pk1945 restrict processing of your data while a rectification or objection request is under review.
• Right to Data Portability — you may request a machine-readable export of the personal data you have provided to pk1945 directly, covering your account registration data and transaction history.
• Right to Object — you may object to processing carried out on the basis of legitimate interests. pk1945 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent — where processing is based on consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Rights Request". We will verify your identity before processing any request and will respond within 30 calendar days. If your request is complex or numerous, we may extend this period by up to a further 30 days and will notify you accordingly.

13 Children & Minors

pk1945 uses mandatory CNIC-based age verification during the KYC process to enforce this restriction. If you have reason to believe that a minor has accessed or registered on the Platform, please notify us immediately at [email protected].

14 Responsible Gaming & Your Data

pk1945 processes your gaming activity data not only for commercial purposes but also as part of our responsible gaming programme. Specifically, gaming data is analysed to:

• Identify behavioural patterns associated with problem gambling — such as rapid escalation of bet sizes, extended unbroken sessions, or repeated deposits immediately following withdrawals.
• Trigger responsible gaming interventions where our systems or support team identify a player who may benefit from access to our self-limitation tools.
• Administer and enforce the deposit limits, loss limits, session reminders, cool-off periods, and self-exclusion requests that you set in your account dashboard.
• Maintain a permanent record of self-exclusion to prevent re-registration by a self-excluded individual.

The use of your gaming data for responsible gaming purposes is based on pk1945's legitimate interest in promoting safe gambling and complying with its obligations under its international gaming licence. For more information on the tools available to you, visit the pk1945 Responsible Gaming page.

15 Changes to This Privacy Policy

pk1945 reserves the right to update this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, or Platform services. When material changes are made, we will notify you via a prominent on-Platform notice and, where the change materially affects how we process your data, by direct email to your registered address.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this page periodically. Your continued use of the Platform following notification of a revised Policy constitutes acceptance of the updated terms.

16 Contact Us

For all privacy-related enquiries, data rights requests, or complaints regarding pk1945's handling of your personal data, please contact us through the following channels:

• Email: [email protected] — please use the subject line "Privacy / Data Protection" for the fastest routing to our compliance team.
• Live Chat: Available 24/7 from your pk1945 account dashboard. For complex data rights requests, written email correspondence is preferred to ensure a clear audit trail.

If you are not satisfied with pk1945's response to a data protection complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction or to the authority that oversees pk1945's licensing jurisdiction.